Skilleset: friendliness, empathy, kindness, and a good sense of humor, or are just honest, genuine people. People who are likable are often open and easy to talk to, warm, positive, respectful of employees, humble, and are good listeners
Value Innovation is created where a Hotels action favorable affect both its cost structure and its value proposition to buyers. Cost savings are made by eliminating and reducing factors that the Hotel Industry compete on.
Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship.
Identifying Social Network Actions which is taken because it leads to a valued goal, regardless of consequences. The end Customer Experience becomes the viral shared experience.
Learn How to Build and Manage your Hotels Social Networks Channels
in new ways that will attract Professional Travelers & Loyal Fans