I have just read Gary Vaynerchuk’s book The Thank You Economy (amazon affiliate link).. Previously Gary Vaynerchuk has written Crush It!: Why NOW Is the Time to Cash In on Your Passion (amazon affiliate link).
In Crush It Gary mention that gratitude is one of his core principles. With The Thank You Economy (TYE or #TYEBook) he connect the dots by showing us how we can bring our product and service to a new level with Thank You!
Gratitude combined with a servants heart is something we know in The Hotel Industry. Gary help us bring this to the next level. Social Media will allow us to respond in new unique ways.
Take time to say Thank You to your family, friends and followers. Show some gratitude.
If you want to learn more about how the Hotel Family implement The Thank You Economy into their service and product, here are some books I recommend reading. (amazon affiliate links)