Are Morch

/Are Morch

About Are Morch

I'm an entrepreneurial Hotelier, writer, blogger, digital strategist, and Social Media Consultant with a focus on Hotels and small businesses. Coming from a strong background in IT, customer service, and Hotel management; I provide a unique service for Hotels and small business to reach their customers on a whole new level, through Social Media.

What Happens When Facebook Owns the Customer Experience

By | March 6th, 2017|

Facebook is striving to be the go-to channel for the whole customer experience for business travelers. One of the patterns I have seen over many years and that often mention in various forms is how [...]

How to Future-proof your Hotels Social Media Marketing

By | February 28th, 2017|

Change refers to a difference in a state of affairs at different points in time. And often change represent a paradigm shift that meets various forms of reactions within the organizations. Social and New Media [...]

Customer Partnership in a Disruptive Hotel World

By | February 20th, 2017|

Hotels today is starting to learn the real impacts of the Digital reality. Data from 2016 showed us that in the US: 258 Million digital US users consumed 1.5 Trillion digital minutes each month More [...]

Confessions of A Professional Hotel Social Media Manager

By | February 7th, 2017|

Back in 2010 when I decided to combine my knowledge with Hotels, IT and Social Media I knew then it was going to be an interesting journey and challenge I had set myself up for. [...]

3 Ideas for Your Winter Road Trip Checklist

By | January 31st, 2017|

3 Ideas for Your Winter Road Trip Checklist Whether you're headed to the mountains to hit the slopes or to visit family for the holidays, winter road trips are a great opportunity for a vacation [...]

How To Respond to Negative Online Reviews

By | January 24th, 2017|

How to Respond to Negative Online Reviews With a majority of Hotel bookings coming from online channels, online reviews are vital to the health of your Hotel. Even if they don't book a Hotel online, [...]

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