Relationship Marketing

/Relationship Marketing

Why Social Selling Matters for Hotels

By | February 17th, 2014|

Why Social Selling Matters for Hotels Social Selling is the process of converting customers into Experience Ambassadors. Traditionally Hotels has brought the Customer to the Experience, with Social Media Hotels now has to bring the [...]

The Nimble Way to Build effective Hotel Business Relationships

By | October 23rd, 2013|

nimble - Quick, light, or agile in movement or action (Disclaimer: I am a partner with nimble) Time to drop Fears, and get onboard 2014 is the year Social Media is no longer a "Should [...]

3 Surprising ways Relationship Marketing will Rock your Hotels Social Media ROI

By | September 8th, 2013|

What is really Social Media Relationships? I have previously talked about the paradigm shift Relationship Marketing Strategies can provide for Hotel Bookings. Many Hotels has thousands of followers, friends, likes, connections or +1’s. But this [...]

How to Collect Useful Customer Feedback Through Social Media

By | August 19th, 2013|

These days, when people have something to say about your hotel, they’re probably not going to fill out a comment card and drop it in the lobby suggestion box. Instead, they’re going to take to [...]

How To Capture Hotel Social Media Customers For Life

By | November 30th, 2012|

The Magic of Hotel Reference Points Getting the customer to book a room, and then check in to a Hotel room is one of the most basic goals for every Hotel. Most Hotel Marketing strategies [...]

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