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Terra Palm Springs Appoints Kurt Englund as General Manager
February 6, 2025 – Palm Springs, California – Terra Palm Springs is proud to announce the appointment of Kurt Englund as General Manager, effective February 2025. A seasoned hospitality professional with a distinguished career spanning luxury and boutique properties...

Smarter Journeys: 6 Ways AI is Elevating the Travel Experience
Artificial Intelligence is transforming industries across the world, and travel is no exception. With the ability to process vast amounts of data, predict trends, and improve customer experiences, AI is changing the way people explore the world. From efficiency to...

From Chatbots to Smart Rooms: How AI is Personalizing and Transforming Your Next Hotel Stay
The integration of Artificial Intelligence (AI) in the hospitality sector is reshaping how hotels operate, enhancing guest experiences, improving operational efficiencies, and even bolstering their sustainability efforts. From smart room technology to AI-powered...

General Manager Talks: AI in Hospitality: Enhancing, Not Replacing, the Human Touch
Welcome to General Manager Talks—Where Leadership Meets Innovation! In this exciting series, I team up with innovative and forward-thinking hotel General Managers who are shaping the future of hospitality. Together, we explore how innovations and digital...

The Paradox of Progress: AI, Staffing Shortages, and the Future of Hospitality
The hospitality industry is in the throes of a staffing crisis, a paradox in an era of unprecedented technological advancement. Ironically, the very innovation that promises to revolutionize the industry – artificial intelligence (AI) – is also emerging as a potential...

How to Elevate Your Hospitality Brand: Proven Tips and Tricks
In the hospitality industry, branding is much more than a logo or tagline; it is about the entire experience that a guest has from the very first contact to the lasting impression. A strong brand differentiates you in a competitive market, engenders trust, and ensures...
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Unlock Hidden Revenue in Your Hotel: The AI Gold Rush Playbook to Skyrocket Guest Experiences & Avoid Costly Mistakes
The siren song of artificial intelligence (AI) is echoing through the halls of the hospitality industry, promising a future of effortless efficiency and hyper-personalized guest experiences. But, like any gold rush, there are perils along the path to riches. Hotels...

The Secret AI Weapon Hotels Should Start Using Now to Anticipate Your Every Desire and Why You’ll Never Stay Anywhere Else
Imagine stepping into a hotel that already feels like home, where the staff greets you by name and your favorite cocktail is waiting in your room. This isn't just a pipe dream—it's the alluring reality of hyper-personalized hospitality, made possible by a secret...

How AI is Transforming the Home Improvement Industry: 5 Key Innovations
Artificial intelligence is taking over industries worldwide, and home improvement is no exception. From automating complex tasks to enhancing decision-making processes, AI enables homeowners and businesses to upgrade properties more efficiently and cost-effectively....

AI in Hospitality: A 2025 Benchmark of Leading Solutions
The hospitality industry is rapidly evolving, and with it, the technology that hotels use to engage guests and streamline operations. Artificial intelligence (AI) is playing an increasingly important role in this transformation. This benchmark analysis evaluates four...