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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant
In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for...
Health-Conscious Approach: How to Integrate Health and Well-being Into the Hotel Experience
In a world where wellness has become paramount in all facets of life, it is not merely a fad but rather a need to include health and well-being in hotel stays. Hotels need to rethink their offers to cater to these changing needs as guests become more health-conscious....
How to Combat Low Customer Retention in Hospitality
It's interesting to note that the hospitality industry has the lowest customer retention rates when compared to other industries. Customer retention is an important component of any business's success and growth, and low retention rates in the hospitality industry can...
Hotel Amenities: How to Go Above and Beyond for Your Clients
Presenting extraordinary perks can serve as the clandestine ingredient that distinguishes your venue from the rest. Today, we embark on a voyage to unearth the tactics and revelations that will assist you in ascending your guests' encounters to unparalleled heights....
The Rise of Contactless Payments in the Hospitality Industry: Fintech Solutions for Hotels
Staying ahead means embracing innovation—and nowhere is this more evident than within the hospitality industry. According to McKinsey’s 2023 Digital Payments Consumer Survey, over 90% of consumers report having utilized some form of contactless payment within the past...
Guide: How to design an efficient hotel kitchen
Designing an efficient hotel kitchen is crucial for ensuring high-quality service to guests while maintaining cost-effectiveness and operational efficiency. This guide will walk you through the essential steps to create a kitchen that meets the demands of a busy hotel...
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5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024
In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to...
Safety First: Slip-Resistant Concrete Coating for Hotel Pool Decks and Common Areas
A luxurious hotel stay is often synonymous with relaxation and comfort, where guests expect a seamless experience from arrival to departure. Among the myriad elements contributing to this experience, safety stands as a paramount concern. Hotels, especially those with...
Enhancing Hotel Security and Aesthetics: The Role of Entrances and Parking Areas
Hotels, known for their hospitality and comfort, strive not only to offer luxurious stays but also to ensure the safety and convenience of their guests. While the lobby, rooms, and amenities contribute significantly to a guest's experience, the entry points, including...
Crafting a Stellar Online Image: Mastering Online Reputation to Drive Hotel Bookings
The importance of solid internet reputation in the dynamic world of hospitality cannot be emphasized. Hotels now have access to cutting-edge technologies that simplify managing their online presence thanks to the introduction of AI tools. However, the effectiveness of...