Twitter is a unique multi communication Social Network. @ replies and mentions add great value to the conversations on Twitter.
Now you want to start tap into the power of utilizing the two-way communications options Twitter allows you to use.
The difference between @replies and mentions
@replies is when you reply directly to a tweet from one of your friends or followers.
You can also communicate with to users that you don’t follow.
Start with a click on @username in your Tweet. This @username will then appear in right column of your Twitter stream. Click on the gear and in the drop down menu click on Mention username.
When you start to communicate with a @username like this that you don’t follow it is considered to be a mention on Twitter. If this @username respond back to you then it becomes a @reply to you. And then you can @reply back again.
Mentions is also when you put a @username in your tweet.
Hi @username, how can I help you today?
#followfriday is when you send mentions to a group of your friends of followers;
#followfriday I endorse @username1, @username2, @username3
This tweet will go directly to the @replies and mentions box of the username I have mentioned, plus to all my friends and followers.
You can also send @replies and mentions to people in the Twitter community that don’t follow you.
Of course with these kinds of powerful option with @ replies and mentions it is a chance for abusing this.
What are @replies and mentions?
Some simple @replies rules
Don’t use @replies and mentions to spam people!!
If you send me tweets like @username please check out this link – this will usually turn me off. And I will then check more of your tweets out and see if this is a pattern if so I will unfollow and block you.
Note: @ replies and mentions from people that are blocked will NOT show up in your timeline. So if someone spams you then;
a) report them to the Twitter @TwitterSupport team
b) unfollow them
c) block them
Make @replies and mentions beneficial for all your friend’s followers
Remember that when you use @replies and mentions it not only goes to the user you directed the @replies and mentions too, but to all of your followers. Therefore put some thoughts into it, and make sure that everyone in some way can understand it.
And remember gratitude is very powerful on Twitter. A simple Thank You will bring you a long way.
Use some creative twists in your Tweets.
Here is some awesome info about Twitter for Hotels shared via my friend @username
Using words like via, by or from makes it a bit more personal.
Follow up on @replies and mentions
If they have a question, comment or provided some information that you can benefit from make sure to follow up. Provide proper response to the @replies or mentions.
@replies and mentions tools
Twitter Alerts – Get notified when someone @replies or mention your brand.
Tweetbeep – is like Google Alert for Twitter.
TweetLater (affiliate link) allow you to manage and track keywords. I use my Twitter username as a keyword. This way I get sent emails when someone sends me a @reply or mention my username in their tweet.
Send your @replies and mentions to an RSS reader
Start with going to Twitter Search
Type in you Twitter @username (remember to put the @ in front of username) and then click on search.
Click on link on right side that says Feed for this query
You will now receive replies and mentions into your RSS feed service.
@replies and mentions Tip
Check out how your Twitter influence is per date:
@replies and mentions affect your Twitter influence. But as said be cautious so you don’t spam.
Listening strategies your @replies and mentions
Use your imagination and creativity. We all can do better making Twitter a place where everyone feels welcome.
Utilize your Listening Outposts to build a strategy that capture all your @replies and mentions.
NOTE: When using @replies and mentions always have in my mind How Can I Help You?