Yesterday

The History of Hotels here in the United States goes back to 1794 when City Hotel opened in New York. For much of their history, hotels were owned and operated by individuals. However, as franchises and chains began to appear, individually owned hotels found themselves increasingly at a competitive disadvantage.

By the 1960’s, independent prospects began to improve as the result referral organizations such as Quality Courts, Best Western, Master Host and Best Eastern. From the 1980’s forward, mergers and acquisitions became common within the industry, and brands become hotly traded commodities.

Recently, use of management companies has entered the mainstream. As a result, many chains are more involved in management than in ownership. These chains realize a much more predictable and steady income stream than had normally been yielded by ownership.

Today

Today we find various kind of Hotel lodging: Commercial Hotels cater mainly to business clients and usually offer room service, coffee-shop, dining room, cocktail lounge, laundry and valet service as well as access to computers and fax services.

Airport Hotels are located near airports and are a conveniently located to provide any level of service from just a clean room to room service and they may provide bus or limousine service to the air lines. Conference Centers are designed to specifically provide meeting space from groups; they provide all services and equipment necessary to handle conventions.

Economy Hotels provide a limited service and are known for clean rooms at low prices meeting just the basic needs of travelers.

Suite or All-Suite Hotels are hotels which offer spacious layout and design. Business people like the setting which provides space to work and entertain separate from the bedroom. Residential Hotels used to be very popular. The typical residential hotel offers long term accommodations.

Casino Hotels are often quite luxurious. Their main purpose is in support of the gambling operation. Casino hotels often offer top name entertainment and excellent restaurants.

Resort Hotels are the planned destination of guests, usually vacationers. This is because resorts are located at the ocean or in the mountains away from inner cities. Resort hotels may offer any form of entertainment to keep their guests happy and busy.

There are also various kind of Motels. The main difference from a Hotel is that Motels mainly provide exterior rooms. Though when you search a lot of third party reservation websites they are usually listed as Hotels. Ownership of a Motel is in many cases similar to a Hotel, it can be family owned, individual owned, franchise owned or owned by a chain.

And then you have Bed and Breakfast which cover B&B homestays, country inns, urban bed and breakfasts, guest houses, lodges, cabins, historic hotels, small resorts, guest ranches, farmhouse accommodations, working farms, and ranch vacations.

Some of the trendy hotels areas covers Boutique Hotels, Design Hotels, Green/Eco friendly Hotels, Avant garde hotels, Epoque hotels, Microtel etc.

Tomorrow

How will tomorrows hotels look like?

The next generation Hotels will be the Tech Hotels. WiFi – HDTV – 3D TV – Web 2.0 – Social Networks – Video Tours – Virtual Hotel – iPhone app for room status/dinner reservation/communicate with door lock (Do not disturb etc) – send housekeeping note for turn over – room service => sending updated info to guests – Kiosk check in/check out – Electronic billing – Holistic Hotels/ Theme based hotels – New Reward System combined with Foursquare / Gowalla.

Challenges

The main challenge is to have a positive focus on the new challenges that is ahead of us, and find innovative ways to incorporate new trends with traditional resources. Plus adapt to new market segments.

What is the main challenge your Hotel faces in 2010?

Credit: AH&LA