Authentic Hospitality Raises the Standard of Excellence

Authentic Hospitality Raises the Standard of Excellence

Hotels can no longer primarily focus on the big campaigns, they need to focus on the micro-moments. Content and micro-moments are the new unique campaigns that have the potential to reach a large audience of new and renewed customers. To capture your Hotels most...
Creating an Amazing Service Culture at Your Hotel

Creating an Amazing Service Culture at Your Hotel

Creating an Amazing Service Culture at Your Hotel Maybe you’ve noticed lately that certain members of your staff aren’t giving their all to your clientele. They’re efficient and get the job done right, but there’s just something missing. They...
Exploring the culture and nightlife of San Francisco

Exploring the culture and nightlife of San Francisco

There’s something in the air in San Francisco that makes this tremendous Californian city on the bay one of the world’s great vacation destinations. I can’t quite put my finger on it, but maybe it’s that incredible sense of history, spanning the Gold Rush, the huge...