by Are Morch | Sep 8, 2019 | Front Desk Performers
It is not magic that creates the customer experience, it is the way excellent hotel performers works that creates the magic. Working in hotels we know that even customers aren’t conscious of it, they have very definitive expectations about tangible experiences like a...
by Are Morch | Oct 12, 2015 | Hotels
10 Traits of a Great Front Desk Performer “This article was originally written by Rupesh Patel on Linkedin found here: https://goo.gl/NL0YNF” Working the front of the house at a Hotel is a tough job. I know, I’ve had my share of working desk...