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Unlock Hidden Hotel Revenue by Enhancing Accessibility and Guest Service
Hospitality professionals focused on hotel revenue optimization often chase new channels and promotions while a quieter leak persists at the front desk, on the phone, and online. Guest accessibility challenges can turn simple questions into friction, and friction...
The AI Paradigm Shift Hotels Must Embrace — Before It Redefines Hospitality
In the early computer age, when the first hotel property management systems arrived, most hoteliers saw them as tools, not turning points. These machines helped process reservations, print folios, and store guest records faster than any ledger could. But in hindsight,...
How AI Will Transform Hotel Managers into Strategic Leaders
I’ve spent years watching hotel managers juggle operations like circus performers. Emails at midnight, last-minute cancellations, staff shortages, unexpected group bookings, fluctuating ADRs, you name it. Managers have been trained to react. But leadership isn’t about...
Why Hotels Struggle with Tech Adoption, And How AI + Education Can Drive Digital Transformation
The Tech Adoption Gap in Hospitality Ask any hotelier what frustrates them about technology, and you’ll hear a familiar refrain: “Why does our industry lag so far behind in digital transformation and AI?” Compared to retail, travel tech, and even restaurants, hotels...
Blue Ocean AI: The Smartest Strategy Hotels Aren’t Using Yet
Introduction: Why This Moment Matters Hospitality has always been about experiences. A smile at check-in. A story shared at the lobby bar. A room that feels just right after a long flight. But in 2025, experience isn’t just about service anymore; it’s about strategy....
What Guests Really Want from AI in Hotels (And Why GMs Should Care Now)
I’ve had this conversation dozens of times with hoteliers and General Managers across brands, independents, and boutiques: “We know AI is coming. But guests don’t ask for it. They ask for better service.” And they’re right, at least on the surface. Guests don’t walk...
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From Locked Rooms to Limitless Horizons: How Hotels Can Unlock Possibilities They Never Knew Existed
The Box We Never Questioned Hospitality loves to talk about “thinking outside the box.” But here’s the uncomfortable truth: “Even when we think outside the box, the box is still there.” It quietly shapes how we design services, train teams, and define success. It’s...
How to Disrupt Your Hotel Market with AI and Blue Ocean Strategies
Red Oceans, Blue Horizons: A New Era for Hotels Imagine this: two hotels side by side. Both boast rooftop pools, chic lobbies, and decent coffee. Yet one is bleeding profits while the other thrives, not by doing more—but by doing different. The latter doesn’t compete...
Hotel Tax Rate: Complete Guide for Hoteliers and Travelers in 2025
As India’s tourism sector grows in 2025, understanding hotel tax rates is important for both hoteliers as well as travellers. Clear knowledge of GST slabs, occupancy taxes, and other charges helps hotels stay compliant, plus it ensures transparent billing for guests....
Unlocking Every Lost Booking: How Hotels Can Recapture Missed Revenue with AI
Imagine this: thousands of potential guests slip through your fingers, visitors who almost booked, but didn’t. Now picture reaching each once again, reigniting their interest, and converting them into delighted guests. Welcome to the world of booking abandonment...