by Are Morch | Sep 19, 2021 | Digital Transformation
The digital transformation playbook represents a new way for hotels to help employees take ownership and accountability of the task ahead during challenging times. THE DIGITAL TRANSFORMATION PLAYBOOK Inside this digital transformation playbook for hotels is everything...
by Are Morch | Sep 16, 2021 | Guest Experience
In this blog, we look at what a contactless guest means, why it matters and how you can get your property up to speed on it. Far from a trend, this is becoming a need. Are you onboard? What is a contactless guest experience and why it matters? Contactless guest...
by Are Morch | Sep 8, 2021 | Voice Search
We frequently use Google to find solutions related to our vacation inquiries. For example, what are the cheapest flights? Which are the best hotels? Or, what are the must-see attractions in our vacation spot? We’re not strangers when it comes to asking these...
by Are Morch | Sep 2, 2021 | Employee Engagement
Employee engagement is important in any business. Having effective strategies that boost employee engagement can bring positive impacts on staff turnover rate, work culture, customer relationships, productivity, as well as company profitability. When your employees...
by Are Morch | Aug 31, 2021 | Digital Transformation
The digital transformation process will have a dramatic impact on the employee and customer experience. Several reports and studies indicate that somewhere between 90 – 97 percentages of leaders told that COVID-19 has sped up their digital transformation. What is...
