by Are Morch | Mar 27, 2024 | Hotel AI-Powered Assistant
In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for...
by Are Morch | Mar 10, 2024 | Uncategorized
In a world where wellness has become paramount in all facets of life, it is not merely a fad but rather a need to include health and well-being in hotel stays. Hotels need to rethink their offers to cater to these changing needs as guests become more health-conscious....
by Are Morch | Mar 3, 2024 | Hospitality Retention
It’s interesting to note that the hospitality industry has the lowest customer retention rates when compared to other industries. Customer retention is an important component of any business’s success and growth, and low retention rates in the hospitality...
by Are Morch | Feb 28, 2024 | Hotel Amenities
Presenting extraordinary perks can serve as the clandestine ingredient that distinguishes your venue from the rest. Today, we embark on a voyage to unearth the tactics and revelations that will assist you in ascending your guests’ encounters to unparalleled...
by Are Morch | Feb 22, 2024 | Contactless Payments, Hospitality
Staying ahead means embracing innovation—and nowhere is this more evident than within the hospitality industry. According to McKinsey’s 2023 Digital Payments Consumer Survey, over 90% of consumers report utilizing contactless payment within the past year—this metric...