by Are Morch | May 19, 2020 | Hotel Technology
One of the biggest beneficiaries of the mobile app revolution has been the hotel and hospitality industry. While the travel industry always focuses on making travelers well informed of making their travel experience better, the hospitality sector focuses on comfort...
by Are Morch | May 14, 2020 | Customer Service
Just how much does customer service matter to today’s customers? For companies within the hospitality sector, great customer service has always been an evident contributor toward customer retention and encouraging future reservations. But in recent years, an excellent...
by Are Morch | May 8, 2020 | Coronavirus
The CoronaVirus Pandemic has forced several countries to impose lockdowns and people to stay home. Several people have been practicing social distancing and self-isolation to stop the spread of Covid-19. As the disease is highly contagious, it’s better to stay home...
by Are Morch | Apr 27, 2020 | Hotel Partnership
The hotel industry is characterized by cutthroat competition, meaning businesses are always engaging in ways to attract and retain customers. While hotels use a variety of strategies to do this, one of the least considered options is the concept of partnership...
by Are Morch | Mar 25, 2020 | Coronavirus
Let me start first by saying THANK YOU to all of you. And I also want to thank all the great people that now are performing a valuable service to their local community. Together we will make it through this event. It is an event that will pass! At the moment we are...