by Are Morch | Oct 30, 2015 | Consulting
Why Your Hotel Needs a Social Media Concierge for Weddings When the world first heard about the concept of a social media concierge for weddings in early 2014, it was scoffed at by the Internet at large. The W hotels’ announcement that they would offer the...
by Are Morch | Apr 9, 2015 | Hotels
Hoteliers have had to meet a range of new challenges with the advent of OTAs. Third-party interference with guests, commoditization, and a decrease in loyalty due to lowest-price seekers are some of the challenges the hospitality industry is striving to meet in...