by Are Morch | Jul 13, 2026 | Hospitality Leadership
I have spent a long time now looking at which hotels get real value from AI and which ones spend money and end up disappointed, and I want to report something that surprised me. The dividing line is not budget. It is not the size of the property, the sophistication of...
by Are Morch | Jul 6, 2026 | Hotel AI Strategy
Most hotels approach AI the way they approach any new technology. They look for a tool to buy, a vendor to hire, or a system to install. Then they wonder why the results never quite match the promise. The hotels that actually succeed with AI tend to have something...
by Are Morch | Jun 29, 2026 | Hotel AI Strategy
The honest answer is that it depends entirely on which application you start with and how prepared your data is before you begin. But here is a realistic picture, because vague answers help no one making an actual decision. A single AI application, implemented well in...
by Are Morch | Jun 15, 2026 | Hotel AI Strategy
Most boutique hotel owners I talk to are not struggling with whether to adopt AI. They have already accepted that it matters. What they are struggling with is the question that comes immediately after that acceptance: how do I actually do this without breaking the...
by Are Morch | Jun 8, 2026 | Hotel AI Strategy
The short answer is yes, but only if you start in the right place. The longer answer depends on three things: what problem you are trying to solve, whether your current technology infrastructure can support the application you choose, and whether your team has the...
