by Are Morch | Oct 21, 2018 | Hotels
Today with new technology, tools, and innovative frameworks Service Automation brings a new life to the Human to Human interaction for Hotels. Hotels now have an unprecedented opportunity to communicate with the customer within new interactive channels. Service...
by Are Morch | Oct 17, 2018 | Hotels
There is a Customer Experience revolution that now is taking place. Take notes and model how Marriott Moments use Conversational Experience Marketing to redefine Customer Perceptions and the future. Embrace the micro-moments that will improve the Customer Experience...
by Are Morch | Oct 14, 2018 | Hotels
Since Social Media Marketing started to make an impact on the Hotel Industry we have started to see some important shifts in customer behaviors. And today these shifts bring on new changes in the Hotel Industry. Going forward Hotels will have to start to focus on...
by Are Morch | Oct 8, 2018 | Community
Co-working spaces are fast becoming a global phenomenon. From Europe to the Americas, from Africa to Asia, the tide is on the rise. Almost every other hospitality player is taking note of this emerging trend. People are refusing the traditional office-style workplace....
by Are Morch | Oct 2, 2018 | Hotels
There are many Hotels you will find anywhere in the world today. For example, when you search for Boutique Hotels in Phnom Penh on Google, you will be presented with a plethora of results for accommodation options that you can use for your vacation. Now, how do some...
