Whether you’re working in food service, Hotels, and accommodations, event planning, catering, tourism, or any of the dozens of great fields that fall under the hospitality industry umbrella, one thing is for certain: with some dedication to your craft, you can keep moving up the chain and find a fulfilling, long-term career. Here are some tried and true ways to help make this happen.
Find yourself a mentor
Advancing in the hospitality industry requires making connections. You need to establish relationships with everyone around you — from the bottom to the top. No relationship is more important, however than the one you strike with a mentor. As Capterra says, “it’s one thing to read about the industry in a book, and it’s another to discuss the subject with someone who knows what they’re talking about and wants you to succeed.”
Keep track of your various accomplishments
Did you solve a major problem at work? Implement a winning strategy? Find a way to cut costs and boost profits? Write it down. It’s impossible to remember every win you have while managing in the hospitality industry. You’ll need to be able to cite specific examples of your successes when you are looking to climb the ladder in your current job or jump to greener pastures.
Learn how to dazzle with your resume and cover letter
Speaking of citing examples of your accomplishments, many people looking to advance in their careers neglect one of the most basic (but important) strategies — having a killer resume and cover letter are what get you in the door, so they have to be striking. This is especially true for your cover letter. It can make or break whether you’re even considered. If your cover letter skills are rusty or could use some assistance opt for an online cover letter template to ensure you create something memorable that sets you apart.
Forever be a student of your industry
Nobody gets anywhere without acquiring more knowledge. Continuing education is important in many professions, including those in hospitality. Yes, this can mean taking actual classes (at a college or technical school) and earning credits in hospitality management, or you can keep learning every day by reading relevant books, attending conferences, and even learning a new language. Hiring managers are always impressed by people whose thirst for knowledge cannot be quenched.
Keep your reputation pristine
Many hospitality managers constantly worry about the online reputation of their restaurant, hotel, or other business, but those same managers fail to realize the importance of protecting (and building) their reputation. To advance in your career and hold a fulfilling, long-term job, you must appear squeaky clean and impressive. If they need work, definitely clean up your Social Media accounts and blog, and at least strongly consider looking into reputation management services.
Always strive to find better solutions for your business
One surefire way to impress as a leader of a hospitality team is to find ways to make things run more smoothly. You’re going to be good at dealing with the hospitality side of things — your interpersonal skills are a given. But to have a career in the hospitality industry you need to be able to show prowess in making the business more efficient. For example, finding the best payment solution for your business. Having a new, feature-rich, and low-fee credit card machine or point-of-sale system is paramount. Doing the legwork to find the best solution will show gumption. As you problem solve and find efficiencies, make sure you remember to include these things in your list of achievements. They make you that much more marketable.
In terms of upward mobility, the hospitality industry is one of the better places to give it a go. If you focus on making yourself as attractive as possible as a job candidate while also doing everything you can to make a positive impact at your current position, you’ll be moving up the chain in no time.
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About the author
Are Morch is the founder and owner of Are Morch – Hotel Marketing Coach. Get more from Are on Facebook | Twitter | LinkedIn | Pinterest | Instagram| Podcast
