by Are Morch | Jan 24, 2017 | Hotels
With a majority of Hotel bookings coming from online channels, online reviews are vital to the health of your Hotel. Even if they don’t book a hotel online, many guests are starting with a search for a Hotel’s online reputation. This includes checking out...
by Are Morch | Jan 18, 2017 | Hotels
For millennials experience is everything! When millennials are planning their travel journey they tend to look for new experiences, especially those that are authentic to a given area of the country. 62% of US Travelers indicate that when they on a vacation, the most...
by Are Morch | Jan 16, 2017 | Hotels
Breakthrough SmartHotel Tailor New and Renewed Customer Needs Imagine an all in one mobile application for Hotels. conichi is digitalizing the hotel experience for guests and hotel employees. conichi’s technology integrates with Hotel property management systems,...
by Are Morch | Jan 5, 2017 | Consulting
You know that good customer service is the reason you keep and cultivate your regular and new customers. And you probably also know that bad customer service is a top reason for losing those same people. So how do you work through any issues in your customer service...
by Are Morch | Jan 2, 2017 | Hotels
Why Hotels Need an Effective Inbound Marketing Strategy in 2017 Inbound Marketing is the “radar” of the Hotel and involves absorbing information like customer research, competitive intelligence, industry analysis, trends, economic signals and competitive...
