by Are Morch | Dec 20, 2024 | AI Benchmarks, Hospitality
The hospitality industry is rapidly evolving, and with it, the technology that hotels use to engage guests and streamline operations. Artificial intelligence (AI) is playing an increasingly important role in this transformation. This benchmark analysis evaluates four...
by Are Morch | Dec 17, 2024 | Hotel, Press Release
The Times Square retreat unveils a reimagined ground-floor lobby, Sky Lobby, and three new food and beverage experiences. NEW YORK (December 17, 2024) – Hilton New York Times Square proudly announces the completion of a $20 million public space renovation,...
by Are Morch | Dec 16, 2024 | Hotel Check-In
As a hotelier, your check-in experience is your first chance to make a positive impression and set the tone for your customer’s stay. What To Expect During The Check-In Process Check-in management ensures that each guest arriving at your hotel is welcomed efficiently,...
by Are Morch | Dec 11, 2024 | Hotel AI, SMART goals, SWOT
In the ever-evolving landscape of the hospitality industry, the integration of artificial intelligence (AI) presents a transformative opportunity. However, to harness the full potential of AI, it’s imperative to establish a “fair process” framework,...
by Are Morch | Dec 8, 2024 | Hotel AI, Hotel Transformation
Digital transformation and AI implementation are more than just buzzwords; they’re the keys to unlocking unprecedented efficiency, satisfaction, and growth in the hotel industry. But let’s be real change isn’t always easy. It can be downright...
