by Are Morch | Mar 27, 2025 | Hospitality, Social Media Marketing
Connection, experience, and reputation are all important in the travel and hospitality sector, and social media has a big effect on them. In 2025, the fight for attention on social media is fiercer than ever. Travelers no longer rely entirely on word-of-mouth; they...
by Are Morch | Dec 20, 2024 | AI Benchmarks, Hospitality
The hospitality industry is rapidly evolving, and with it, the technology that hotels use to engage guests and streamline operations. Artificial intelligence (AI) is playing an increasingly important role in this transformation. This benchmark analysis evaluates four...
by Are Morch | Sep 2, 2024 | Hospitality, Hotel AI
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway....
by Are Morch | Feb 22, 2024 | Contactless Payments, Hospitality
Staying ahead means embracing innovation—and nowhere is this more evident than within the hospitality industry. According to McKinsey’s 2023 Digital Payments Consumer Survey, over 90% of consumers report utilizing contactless payment within the past year—this metric...
by Are Morch | Oct 15, 2023 | Health, Hospitality
The hospitality industry, characterized by its round-the-clock operations, often faces unique challenges when it comes to the health and wellness of its employees. Crafting an efficient health plan is not just an obligation but a crucial investment in the well-being...
by Are Morch | Oct 9, 2023 | Hospitality, Travel
The travel and hospitality industry has undergone a profound transformation, largely attributed to the integration of Artificial Intelligence (AI) across its diverse facets. One striking development within this landscape is the emergence of seamless AI assistants. AI...