by Are Morch | Jun 9, 2025 | Guest Experience, Hotel AI
Introduction: The New Era of Hospitality The hospitality industry stands at a pivotal moment of transformation. As we navigate through 2025, artificial intelligence has evolved from experimental technology to an essential component of hotel operations worldwide. This...
by Are Morch | Jun 5, 2025 | Augmented Reality, Hotel AI, Virtual Reality
The Hospitality Industry’s Wake-Up Call Let’s be brutally honest: hotel contact and reservation centers are stuck in the past. Clunky processes, slow response times, and missed revenue opportunities drain potential profits. Meanwhile, today’s travelers demand instant,...
by Are Morch | May 25, 2025 | Boutique Hotels, Hotel AI
In 2024, boutique hotels took a bold step into the world of artificial intelligence (AI), marking a transformative year of AI adaptation. As the dust settles, 2025 looms large as the year of AI acceleration—a time when those who embrace the synergy between human touch...
by Are Morch | May 18, 2025 | Hotel AI, Hotel Events
🎯 The Core Challenge: “Overwhelmed, Underbooked, and Underdifferentiated” Independent, boutique, and luxury hotels are sitting on a goldmine of event potential—yet often struggle to activate it. Here’s why: Overwhelmed by logistics: The operational...
by Are Morch | May 11, 2025 | Hotel AI, Social Media Marketing
In today’s hyper-competitive hospitality industry, standing out online is no longer a luxury; it’s a necessity. As travelers increasingly turn to digital platforms to book their stays, hotels must leverage every tool at their disposal to capture attention, engage...
by Are Morch | May 7, 2025 | Hotel AI, Hotel Leadership
The hospitality industry is at a crossroads. Traditional models, built on standardization and predictable service, are being challenged by a new breed of traveler who demands personalized experiences and seamless technology integration. In this rapidly evolving...