by Are Morch | Apr 30, 2025 | Hospitality, Hotel AI
The hospitality industry, a realm built on human connections and personalized experiences, is at the cusp of a technological revolution. Artificial intelligence (AI) is making waves, promising increased efficiency, enhanced guest experiences, and new avenues for...
by Are Morch | Mar 27, 2025 | Hospitality, Social Media Marketing
Connection, experience, and reputation are all important in the travel and hospitality sector, and social media has a big effect on them. In 2025, the fight for attention on social media is fiercer than ever. Travelers no longer rely entirely on word-of-mouth; they...
by Are Morch | Dec 20, 2024 | AI Benchmarks, Hospitality
The hospitality industry is rapidly evolving, and with it, the technology that hotels use to engage guests and streamline operations. Artificial intelligence (AI) is playing an increasingly important role in this transformation. This benchmark analysis evaluates four...
by Are Morch | Feb 22, 2024 | Contactless Payments, Hospitality
Staying ahead means embracing innovation—and nowhere is this more evident than within the hospitality industry. According to McKinsey’s 2023 Digital Payments Consumer Survey, over 90% of consumers report utilizing contactless payment within the past year—this metric...
by Are Morch | Nov 14, 2023 | Hospitality Trends
The hospitality industry stands at the cusp of a technological revolution. As guest expectations evolve and digital innovations become more sophisticated, the sector is embracing new trends to transform the guest experience. These advancements are not just about...