Hotel Housekeeping and Social Media Courage

Hotel Housekeeping and Social Media Courage

Hotel Housekeeping represents the heart of the Hotel. But in a Social Media setting, this has become the trade that has been forgotten. Working myself in Housekeeping management at one point this is trade is dear and close to my heart. Housekeepers play a critical...
How Hotels can use Mobile to boost Loyalty and Business

How Hotels can use Mobile to boost Loyalty and Business

How do your guests book a room in your Hotel? Do they go through a third party booking site on their laptop? Do they use a mobile app? Maybe some people even still phone your reception! Even though many guests are now using technology to book rooms for the night, the...
9 Valuable Social Media Content Metrics for Hotels

9 Valuable Social Media Content Metrics for Hotels

Did you know that when it comes to Social Media content metrics, there are hundreds your Hotel could be analyzing? But the real question is, do you know where to find them and are they all necessary for your Hotel? The effect of Social Media and user-generated content...