by Are Morch | Jan 14, 2014 | Consulting
Twitter Your Hotels Customer Service Channel I had some friends in my Network that recently raised some concerns about their Hotel Experience. My friends shared similar stories where the Hotel has missed out on some great opportunities to regain themselves. Learn how...
by Are Morch | Jan 9, 2014 | Hotels
Hotel Social Relationship: The Sweet Taste of Success What is it that keeps Hotel Decision-makers awake during the night. Hint it is not Engagement. How Twitter Impacts Your Hotel Today there are about 230+ Million monthly active users on Twitter. 500 Million Tweets...
by Are Morch | Dec 31, 2013 | Hotels
In 2014 the Hotel and Hospitality Industry will make a Shift towards a more Personalized Hotel Experience. Discover some of the Ingredients that will create new Value Propositions points for Hotels. PERSONALIZED HOTEL EXPERIENCE FOR 2014 | Infographics SOCIAL MEDIA...
by Are Morch | Dec 9, 2013 | Hotels
Reposted with permission by Norman Gluck. The Most Important Room in a Hotel Get ready for a surprise. It isn’t composed of walls, floor, and ceiling. It is a motto in which we should all live by; “ROOM FOR IMPROVEMENT”. Unfortunately, this is sometimes forgotten by...
by Are Morch | Nov 13, 2013 | Hotels
We know that the Hotel Customer Experience today starts Online, and in many ways is influenced by your Hotels customers Social Network activities. Still some of the key challenges today is; Why don’t we see increased booking conversions? How can we increase occupancy...