Hoteliers know all about the many factors that lead to success. Managers must build a hotel’s reputation in the community through proper exterior renovations and property care. Customers have to see your impressive online presence with positive reviews as well. However, there’s so much more work that goes on behind the scenes.
Managers don’t often get the recognition they deserve for juggling the many components that keep a hotel running, including supply chain management. It’s a seemingly complicated concept that you can quickly get the hang of, although there’s always room for improvement when it comes to balancing supplies and security.
It’s vital to understand the significance of supply chain management and security in the hospitality industry. You should focus on this to make your hotel a better place for guests and staff members.
1. Good Management Saves Money
There’s always something you need to order to keep your hotel running. It may be new linens, kitchen supplies, or a simple batch of business cards for the front desk. You can always buy more, but will that work with your budget?
Ordering extra supplies too often is a waste of money. Supply chain management helps you strategize every purchase so you save money and only buy what you need.
2. Supplies Encourage Business Growth
Certain items can encourage more business growth. Ordering a shipment of coloring books for your in-house restaurant invites more local and traveling families to stop by for a meal. Without them, it’d be less of a family-friendly environment, and those same families might prefer to stay home.
Use specific supplies to buff out your marketing strategies and grow your customer base, but only if you find room in your budget.
3. Planning Minimizes Emergency Purchases
As you get used to the ebb and flow of supply chain management, you’ll make fewer emergency purchases that ruin your quarterly budget. Each department will know what they need and operate accordingly. That means less time spent on the necessary paperwork and less worry over future budget concerns.
4. Security Makes Business Possible
Another part of supply chain management is taking care of the orders that come in. Many hoteliers monitor off-site storage and garages to house everything their property needs. Be proactive about the safety of your belongings and increase your storage security by installing more cameras and upgrading your garage doors.
The more secure your storage is, the more control you’ll have over your entire supply chain management process.
5. Proper Management Watches Costs
During certain times of the year, prices will change on the supplies your hotel needs. If you practice proper management, you’ll watch for the rise and fall of these costs and estimate the timing of your purchases accordingly. It’s all part of learning about supply and demand, then practicing it over time. As you learn more about supply chain management, you’ll make smarter financial decisions and make the most of your budget.
6. Suppliers Appreciate Positive Relationships
A bonus of becoming a successful hotel manager or owner is getting to know your suppliers personally. When they recognize your name because they know you as a person and not just as a customer, you’ll more likely have better business experiences with them. They might give you special rates or deliver occasional emergency supplies off schedule. Work hard to get to know who you order with so you establish a cooperative relationship for yourself and your operation.
Consider Your Current Management Strategies
Think about your current management strategies and if they could benefit from more of a focus on supply chain management and increased security. The right tips could help every aspect of your hotel’s business and generate more long-term success.
Related article: 10 Digital Marketing Strategies for Hotels that Connect with the Customer and You Don’t Want to miss in 2020
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Kacey Bradley is the blogger behind The Drifter Collective, an eclectic lifestyle blog that expresses various forms of style through the influence of culture and the world around us. Along with writing for her blog, she has written for sites like U.S. News, SUCCESS, Guides for Brides, Hotel Online, and more!
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About Are Morch
Hi, I am Are Morch. Your Digital Marketing Coach and Customer Experience Expert specializes in creating effective digital customer experience offer for hotels while growing and scale customer acquisition and revenue.
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