by Are Morch | Oct 28, 2019 | Hotel Guests
One exciting part of working in the hospitality industry is that all types of people pass through hotels every day. They all have unique stories and reasons to be there, but they also have different expectations and needs. It’s crucial that hotel staff meet the needs...
by Are Morch | Oct 21, 2019 | Hotel Reservations
Online hotel booking is enormous: 86% of people now use websites and apps to book their next getaway, but with online booking comes booking abandonment (also called reservation abandonment). 82% of online holiday shoppers will abandon their travel booking before...
by Are Morch | Oct 16, 2019 | Hotel Fitness
As the hotel industry adapts to cultural changes, it also must stay up to date on what guests expect from their stay. That means standing out to a variety of age groups, so each generation has its needs met at the same hotel. Older generations enjoy hotel amenities...
