by Are Morch | Aug 19, 2013 | Community
These days, when people have something to say about your hotel, they’re probably not going to fill out a comment card and drop it in the lobby suggestion box. Instead, they’re going to take to social media and tell the world what you did right or wrong during their...
by Are Morch | May 28, 2013 | Community
5 REASONS WHY THE ANSWER IS YES For over a decade now, people have been using the internet for information, buying, selling or simply web surfing. Some thought it would be a fad but it’s 2013 and growing more rapidly than ever, especially regarding social media....
by Are Morch | May 20, 2013 | Community
There’s something in the air in San Francisco that makes this tremendous Californian city on the bay one of the world’s great vacation destinations. I can’t quite put my finger on it, but maybe it’s that incredible sense of history, spanning the Gold Rush, the huge...
by Are Morch | Mar 5, 2013 | Community
Are Social Media Collaboration and Networking The End Of Hotel Services As We Know It? Recently I read an article on CNN; What Your Hotel Knows about you. This article focus on how Hotels today utilize Social Media to add new values to the guests Hotel Experience....
by Are Morch | Feb 6, 2013 | Community
3 Timeless Hospitality Trends Gets Sticky With Social Media My friends at Monscierge has provided me with their annual Guest Experience Management (GEM) report. And I provide my perspective of the tidbits there. Some of the findings from the survey indicate that: 73%...
by Are Morch | Sep 24, 2012 | Community
I just recently attended Travel Distribution Summit North America 2012. This event was organized by my good friends at EyeforTravel. The three main aspects I focused on getting more info on was; New and innovative distribution practices to maximize direct bookings...
