by Are Morch | Feb 25, 2016 | Community
10 Facts You May Not Know About TripAdvisor TripAdvisor is the worlds largest travel site, enabling travelers to plan and book the perfect trip. With tips and reviews from millions of travelers that allows consumers to find a Hotel that meets their demand, needs, and...
by Are Morch | Feb 1, 2016 | Hotels
What The Hell Happened To The Hotel Customer Experience For many Hotels, if they don’t start to rethink the Hotel Customer Experience some new innovative service will come in and change the rules that been played by for years. A lot of this is caused by that many...
by Are Morch | Jan 26, 2016 | Consulting
What Happens when Hotels Disconnect Social Media Awareness and ROI The famous Wayne Gretzky quote “I skate to where the puck is going to be, not where it has been” is a lot what Social Media Awareness is all about today. And combined with living in the present moment...
by Are Morch | Jan 22, 2016 | Hotels
How To make Hotel Reviews into a Booking Bonanza Hotel Reviews has become an important tool both for customers and Hotel marketers. For the reviewers, it is a way for them to express their feelings about a given Hotel Experience. And for many reviewers over the years,...
by Are Morch | Aug 19, 2014 | Hotels
Why Hotels should avoid having Guest Feedback go viral on Social Media Customers have relied on trusted resources from their Network to make Hotel reservations long before both the Internet and Social Media made Guest Feedback more available. The casual leisure...
